How do I uninstall the product software?
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See below.
Uninstalling Scanner Software - Windows
You can uninstall and then re-install your scanner software to solve certain problems.- Turn off the scanner.
- Disconnect any interface cables.
- Do the following to uninstall each of your scanning software programs, then follow any on-screen instructions:
- Windows 10: Click and select (Settings) > Apps > Apps & features. Select the scanner software program and click Uninstall.
- Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the scanner software program and click Uninstall/Change.
- Windows 7 or Windows Vista: Open the Windows Control Panel utility. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select the scanner software program and click Uninstall/Change.
- Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.
Uninstalling Scanner Software - Mac
In most cases, you do not need to uninstall your scanner software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your scanner software as described here.- To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.
- Follow the instructions on the screen to install the Uninstaller utility.
- Quit all applications currently running on your Mac.
- Double-click the Uninstaller icon.
- In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall.
- Click Uninstall.
- Follow the on-screen instructions to uninstall the software.
- To reinstall your scanner software, see the Start Here sheet for instructions.
Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.
Published: 13-Jul-2017
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