The product indicates an error. What should I do?
-
The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.
1 Power light 2 Lamp light 3 Temperature light Power light Lamp light Temperature light Status and solution Green Off Off Normal operation. Flashing green Off Off Warming up. Wait for an image to appear. Orange Off Off Standby or sleep mode. Flashing orange Off Off Shutting down. (When the light remains orange, you can unplug the projector.) Flashing red Off Flashing orange Projector is too hot. - Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
- Clean or replace the air filter.
- Make sure the environmental temperature is not too hot.
Red Off Red Projector has overheated and turned off. Leave it turned off to cool down. Once the temperature light turns off and the power light turns orange (after about five minutes), try the suggestions below: - Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
- Clean or replace the air filter.
- If operating the projector at high altitude, turn on High Altitude Mode.
- If the problem persists, unplug the projector and contact Epson for help.
Red Flashing red Off Lamp has a problem. - Check to see if the lamp is burned out, broken, or installed incorrectly. Reseat or replace the lamp as necessary.
- Clean or replace the air filter.
- If operating the projector at high altitude, turn on High Altitude Mode.
- If the problem persists, unplug the projector and contact Epson for help.
Light status varies Flashing orange Off Replace the lamp soon to avoid damage. Do not continue using the projector. Red Off Flashing red A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help. Red or flashing red Flashing red Flashing red Internal projector error. Turn the projector off, unplug it, and contact Epson for help. Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.
Related tasks
Cleaning the Air Filter and Vents
Replacing the Air Filter
Replacing the Lamp
Published: 15-May-2013
Was this helpful? Thank you for the feedback!