Support Projectors PowerLite Series Epson PowerLite 685W for SMART

The product's light(s) indicate an error. What should I do?

  • See below.

    Projector Light Status

    The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.


     
    1 Power light
    2 Status light
    3 Lamp light
    4 Temp (temperature) light
    Power light Status light Lamp light Temp light Status and solution
    Blue Blue Off Off Normal operation.
    Blue Flashing blue Off Off Warming up. Wait for an image to appear.
    Blue Off Off Off Standby or sleep mode.
    Blue Flashing blue Off Off Shutting down. (When the Status light stops flashing, you can unplug the projector.)
    Blue Varies Off Flashing orange Projector is too hot.
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Clean or replace the air filter.
    • Make sure the environmental temperature is not too hot.
    Off Flashing blue Off Orange Projector has overheated and turned off. Leave it turned off to cool down. After about five minutes, do the following:
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Clean or replace the air filter.
    • If operating the projector at high altitude, turn on High Altitude Mode.
    • If the problem persists, unplug the projector and contact Epson for help.
    Off Flashing blue Orange Off Lamp has a problem.
    • Check to see if the lamp is burned out, broken, or installed incorrectly. Reseat or replace the lamp as necessary.
    • Clean or replace the air filter.
    • If operating the projector at high altitude, turn on High Altitude Mode.
    • If the problem persists, unplug the projector and contact Epson for help.
    Flashing blue Varies Flashing orange Varies Replace the lamp soon to avoid damage. Do not continue using the projector.
    Off Flashing blue Off Flashing orange A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help.
    Off Flashing blue Flashing orange Flashing orange Auto Iris error. Turn the projector off, unplug it, and contact Epson for help.
    Off Flashing blue Orange Orange Power error. Turn the projector off, unplug it, and contact Epson for help.
    Off Flashing blue Flashing orange Off Internal projector error. Turn the projector off, unplug it, and contact Epson for help.

    Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

    Related tasks
    Cleaning the Air Filter and Vents
    Replacing the Air Filter
    Replacing the Lamp
    Related references
    Projector Feature Settings - Settings Menu
    Projector Setup Settings - Extended Menu
    Where to Get Help
Published:  16-Jan-2017 Was this helpful? Thank you for the feedback!
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