The product's light(s) indicate an error. What should I do?
-
See below.
Projector Light Status
The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.
1 Power light 2 Status light 3 Lamp light 4 Temp (temperature) light Projector status
Power light Status light Lamp light Temp light Status and solution Blue Blue Off Off Normal operation Blue Flashing blue Off Off Warming up or cooling down Blue Off Off Off Standby or sleep mode Flashing blue Off Off Off Preparing for network monitoring Flashing blue Light status varies Light status varies Flashing orange Projector is too hot - Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
- Clean or replace the air filter
- Make sure the environmental temperature is not too hot
Off Flashing blue Off Orange Projector has overheated and turned off; leave it turned off to cool down for about five minutes, then do the following: - Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
- Clean or replace the air filter
- If operating the projector at high altitude, turn on High Altitude Mode
- If the problem persists, unplug the projector and contact Epson for help
Off Flashing blue Orange Off Lamp or lamp cover has a problem - Check to see if the lamp is burned out, broken, or installed incorrectly; reseat or replace the lamp as necessary
- Clean or replace the air filter
- If operating the projector at high altitude, turn on High Altitude Mode
- If the problem persists, unplug the projector and contact Epson for help
- Check that the lamp cover is installed correctly
Flashing blue Light status varies Flashing orange Light status varies Replace the lamp soon to avoid damage; do not continue using the projector Off Flashing blue Off Flashing orange A fan or sensor has a problem; turn the projector off, unplug it, and contact Epson for help Off Flashing blue Flashing orange Off Internal projector error; turn the projector off, unplug it, and contact Epson for help Off Flashing blue Flashing orange Flashing orange Auto iris error; turn the projector off, unplug it, and contact Epson for help Off Flashing blue Orange Orange Power error; turn the projector off, unplug it, and contact Epson for help Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.
Related concepts
Air Filter and Vent Maintenance
Projector Lamp Maintenance
Related tasks
Turning Off the Projector
Related references
Projector Setup Settings - Extended Menu
Where to Get Help
Published: 7-Nov-2017
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