The product's light(s) indicate an error. What should I do?
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The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the tables here.
1 Power light 2 Status light 3 Laser light 4 Temp (temperature) light Note: If no lights turn on when the projector is on, make sure the Illumination setting is turned on in the Settings menu.
Power light Status light Laser light Temp light Status and solution Blue Blue Off Off Normal operation Blue Off Off Off Standby or sleep mode (with USB Power in Standby set to On; otherwise no lights are lit) Blue Flashing blue Off Off Warming up. Wait for about 30 seconds for an image to appear. All buttons are disabled. Cooling down or shutting down. All buttons are disabled. Flashing blue Off Off Off The projector is preparing to enter USB Power in Standby mode Off Flashing blue Flashing orange Off Internal projector error. Turn the projector off, unplug it, and contact Epson for help. Off Flashing blue Off Flashing orange A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help. Off Flashing blue Off Orange Projector has overheated and turned off. Leave it turned off to cool down. After about five minutes, do the following: - Make sure that the vents are not clogged with dust or obstructed by nearby objects.
- Clean or replace the air filter.
- If operating the projector at high altitude, turn on High Altitude Mode.
- If the problem persists, unplug the projector and contact Epson for help.
Off Flashing blue Orange Off Laser has a problem. - Make sure that the vents are not clogged with dust or obstructed by nearby objects.
- If the problem persists, unplug the projector and contact Epson for help.
Blue Varies Varies Flashing orange Projector is too hot. - Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
- Clean or replace the air filter.
- Make sure the environmental temperature is not too hot.
- If the problem persists, unplug the projector and contact Epson for help.
Flashing blue Varies Flashing orange Varies Laser warning. Turn the projector off, unplug it, and contact Epson for help. Note: If the lights display a pattern not listed in the tables above, turn the projector off, unplug it, and contact Epson for help.
Related tasks
Cleaning the Air Filter and Vents
Replacing the Air Filter
Turning Off the Projector
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Projector Feature Settings - Settings Menu
Projector Parts - Control Panel
Published: 2-Jul-2020
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