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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Ink
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or App
- Software or Setup
- Wireless or Wired Connection
- Other
- Does Epson make drivers for Linux?
- What security measures does Epson recommend for its network products?
- How do I set the Epson Universal Print Driver to the PCL printer language?
- The option for 2-Sided Printing (Windows) is gray or not available. What should I do?
- Can my product still print if an ink pack is expended or not installed?
- What does a flashing fax reception light mean?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- The fax header gets cut off when I send a fax. What should I do?
- How do I print labels in Microsoft Office?
- How do I decide which resolution to select when I scan from Epson Scan 2?
- How do I set up my product to print only Black or Grayscale from Windows or my Mac?
- How do I print a multi-page document from my computer so it stacks in the correct page order?
- Printing or scanning is slow over my wireless connection. What should I do?
- It takes a long time to copy a document. What should I do?
- How do I print labels in Microsoft Office?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- How do I copy a document or photo using my product's control panel?
- Printing is slow or the printer stops printing when I try to print from Windows or my Mac. What should I do?
- How do I set the default print settings in Windows or on my Mac?
- I was able to print from Windows before with a USB connection, but now I can't. What should I do?
- How do I set up my product for the fastest printing?
- I was able to print from my Mac before with a USB connection, but now I can't. What should I do?
- My copies have incorrect or faint colors. What should I do?
- I see the message Unable to connect to network scanner. Check the scanner, network, and connection settings. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- I see the message Could not find computer(s) with Document Capture Pro installed when I try to scan. What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection on my Mac. What should I do?
- What does the message on my product's LCD screen mean?
- I see the message Printer is Offline when I try to print with an Ethernet connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with an Ethernet connection on my Mac. What should I do?
- How do I change the baud rate or fax speed on my product?
- When I send a handwritten fax, the recipient can't read the fax. What should I do?
- How do I print faxes stored in the fax memory when the product has an expended ink pack?
- What does a flashing fax reception light mean?
- Will I lose faxes if the product is turned off?
- How do I save faxes to my Mac instead of printing them?
- Can I use the Epson FAX Utility to receive faxes on my computer?
- How do I save faxes to my Windows computer instead of printing them?
- I cannot access the fax settings on my product's control panel. What should I do?
- The fax header gets cut off when I send a fax. What should I do?
- Do I need a filter if I'm faxing over a DSL?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- Can I use digital voicemail with my fax?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- How many pages can I store in the fax memory?
- How do I add a pause when I enter a fax number on the product's control panel?
- Can I use a pre-paid calling card to send a fax?
- How do I confirm my fax was sent?
- How do I send a fax from my product control panel?
- How do I create a header for my faxes?
- How do I send a fax using the Fax Utility in Windows?
- How do I send a fax using the Fax Utility on my Mac?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I restore my original fax settings?
- How do I use an answering machine with my fax?
- The quality of my fax is poor. What should I do?
- How do I forward a fax I received to another fax machine?
- How do I select the paper source in Windows?
- How do I create a custom paper size for my product in Windows?
- Does the type of paper I use make a difference?
- Which type of paper can I print on?
- I'm having paper feed problems. What should I do?
- How should I load envelopes?
- How do I know which paper or media type to select in my product's driver?
- My original does not feed from the ADF (Automatic Document Feeder). What should I do?
- The photos I print on glossy photo paper smear after they are printed. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- How do I reduce the appearance of red eyes in my photos?
- My printout has lines running through it. What should I do?
- My printout has a slight slant. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has incorrect margins. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has incorrect colors. What should I do?
- My product is printing blank pages. What should I do?
- The position, size, or margins of my copy are incorrect. What should I do?
- I see a blank Scanner Settings window when I start Epson Scan 2. What should I do?
- Where do I place a legal-size document on my product to scan it?
- Scanning is slow to start when I select the Scan to Network Folder/FTP option on my product's control panel. What should I do?
- How do I enlarge an image I scanned with Epson Scan 2?
- How do I decide which resolution to select when I scan from Epson Scan 2?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I scan using my product's control panel?
- How do I scan with Document Capture Pro or Document Capture?
- I can't start Epson Scan 2. What should I do?
- The quality of an image I scanned with Epson Scan 2 is poor. What should I do?
- I cannot scan over a network. What should I do?
- How do I set the Epson Universal Print Driver to the PCL printer language?
- The option for 2-Sided Printing (Windows) is gray or not available. What should I do?
- How do I use my product's control panel to automatically send an email of a scanned file?
- Who do I contact for software support?
- How do I add my product as an IP printer on my Mac?
- Does Epson make drivers for Linux?
- How do I obtain the latest product software for Windows or my Mac?
- Where can I find the IP address of my router?
- What are the port numbers for Epson network printers (wired and wireless)?
- What is a job in Document Capture Pro or Document Capture?
- How do I use my product's control panel to automatically send an email of a scanned file?
- How do I turn off the pop-up messages from Epson Event Manager in Windows 10?
- How do I set up my product for wireless printing in Windows?
- How do I set up my product for wireless printing on my Mac?
- How do I uninstall the Epson printer and scanning software in Windows or on my Mac?
- I can't select an optional paper cassette as my paper source. What should I do?
- How do I restore my product's default settings?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- How do I change the Power Off Timer setting?
- How do I change the Sleep Timer setting?
- How do I install the PCL or PostScript printer software?
- How do I add and assign scan jobs with Document Capture Pro or Document Capture?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- I tried to install the product's software for an Ethernet connection but cannot complete the installation in Windows or on my Mac. What should I do?
- Can I set up my product for both a USB and network connection?
- How do I find my SSID and network password?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
- How do I change from a Wi-Fi connection to a wired network connection?
- How do I connect my WPS-enabled wireless router to my product?
- How do I connect my product to my wireless network using the product's control panel?
- How do I change from a USB connection to a Wi-Fi connection?
- I was able to print from my Mac before with an Ethernet connection, but now I can't. What should I do?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- I tried to install the product on my Mac with a wireless connection, but the installation failed. What should I do?
- I tried to install the product in Windows with a wireless connection, but the installation failed. What should I do?
- I was able to print from Windows before with an Ethernet connection, but now I can't. What should I do?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
- How do I check my product’s network status?
- Does Epson have a program where I can donate my working electronic equipment?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- What security measures does Epson recommend for its network products?
- How should I transport or store my product?
- How do I determine the number of pages that have fed through the product?
This document will assist you with product unpacking, installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T12N100
Epson T12N, Black DURABrite Ultra Ink Pack | PDF -
Part Number: T12N200
Epson T12N, Cyan DURABrite Ultra Ink Pack | PDF -
Part Number: T12N300
Epson T12N, Magenta DURABrite Ultra Ink Pack | PDF -
Part Number: T12N400
Epson T12N, Yellow DURABrite Ultra Ink Pack | PDF -
Part Number: T12P100
Epson T12P, Black DURABrite Ultra Ink Pack | PDF -
Part Number: T12P200
Epson T12P, Cyan DURABrite Ultra Ink Pack | PDF -
Part Number: T12P300
Epson T12P, Magenta DURABrite Ultra Ink Pack | PDF -
Part Number: T12P400
Epson T12P, Yellow DURABrite Ultra Ink Pack | PDF
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(866) 212-8743
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720