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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I set the default print settings in Windows or on my Mac?
- How do I replace the maintenance box?
- How do I determine the number of pages that have fed through the product?
- How do I connect my product with a Wi-Fi Direct connection?
- How should I transport or store my product?
- Does Epson make drivers for Linux?
- What security measures does Epson recommend for its network products?
- How do I enable double-sided printing for my product in Windows?
- How do I connect my product to my wireless network using the product's control panel?
- My printout is blurry or smeared. What should I do?
- Printing or scanning is slow over my wireless connection. What should I do?
- How do I print labels in Microsoft Office?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- I was able to print from my Mac before with a USB connection, but now I can't. What should I do?
- I was able to print from Windows before with a USB connection, but now I can't. What should I do?
- Printing is slow or the printer stops printing when I try to print from Windows or my Mac. What should I do?
- How do I set the default print settings in Windows or on my Mac?
- How do I set up my product for the fastest printing?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- I see the message Printer is Offline when I try to print with an Ethernet connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with an Ethernet connection on my Mac. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has lines running through it. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout has incorrect margins. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My product is printing blank pages. What should I do?
- My printout has a slight slant. What should I do?
- How do I add my product as an IP printer on my Mac?
- Who do I contact for software support?
- How do I obtain the latest product software for Windows or my Mac?
- Where can I find the IP address of my router?
- Does Epson make drivers for Linux?
- How do I manually assign a static IP address to my product?
- What are the port numbers for Epson network printers (wired and wireless)?
- How do I install the Epson Universal Print Driver (PCL) in Windows?
- I can't select an optional paper cassette as my paper source. What should I do?
- How do I restore my product's default settings?
- How do I enable double-sided printing for my product in Windows?
- How do I uninstall the Epson product software?
- How do I change the Sleep Timer setting?
- How do I change the Power Off Timer setting?
- I tried to install the product's software for an Ethernet connection but cannot complete the installation in Windows or on my Mac. What should I do?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- How do I find my SSID and network password?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- Can I set up my product for both a USB and network connection?
- I was able to print from my Mac before with an Ethernet connection, but now I can't. What should I do?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- I tried to install the product on my Mac with a wireless connection, but the installation failed. What should I do?
- I was able to print from Windows before with an Ethernet connection, but now I can't. What should I do?
- I tried to install the product in Windows with a wireless connection, but the installation failed. What should I do?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I change from a Wi-Fi connection to a wired network connection?
- How do I connect my WPS-enabled wireless router to my product?
- How do I connect my product with a Wi-Fi Direct connection?
- How do I connect my product to my wireless network using the product's control panel?
- How do I check my product’s network status?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
- Why doesn't Epson include a USB or Ethernet cable in the box with the product?
- How should I transport or store my product?
- How do I determine the number of pages that have fed through the product?
- What do my product's lights indicate?
This document will assist you with product unpacking, installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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800-241‐5786
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