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Select the questions to view the answers
- Will the product automatically scan double-sided documents?
- I was able to scan before, but now my system doesn't recognize the scanner. What should I do?
- Can I purchase a film holder for medium-format, cardboard-mounted film slides?
- How do I decide which resolution to select when I scan from Epson Scan 2?
- Who do I contact for software support?
- Where do I find my product's serial number?
- Only part of my document scans. What should I do?
- Is an optional feeder available for my product so I can scan photos in batches?
- When I scan film using the film holder, my images appear soft or blurry. What should I do?
- My computer doesn't recognize the product. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Scanning is slow. What should I do?
- How do I scan a thick document or document too large for the scan bed?
- Only part of my document scans. What should I do?
- How do I decide which resolution to select when I scan from Epson Scan 2?
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My product doesn't detect my photos placed on the scanner glass when I use the
start button on the control panel. What should I do?
- Will the product automatically scan double-sided documents?
Select the questions to view the answers
- I was able to scan before, but now my system doesn't recognize the scanner. What should I do?
- Who do I contact for support on the software that came with my product?
- Which software comes with my product?
- My computer doesn't recognize the product. What should I do?
- How many custom paper size settings can I create in Epson Scan?
- Who do I contact for software support?
Select the questions to view the answers
Select the questions to view the answers
- Can I turn off the product while the computer is still on?
- The product does not turn on. What should I do?
- Can I purchase a film holder for medium-format, cardboard-mounted film slides?
- Is an optional feeder available for my product so I can scan photos in batches?
- Does Epson have a program where I can donate my working electronic equipment?
- The product does not turn off. What should I do?
- Where do I find my product's serial number?