text.skipToContent text.skipToNavigation
Home Support Printers All-In-Ones WorkForce Series Epson WorkForce Pro EC-4040

I can't print from my Mac with a wireless connection after I replaced my router. What should I do?

    You need to set up your product again for the new router. Do the following:

    1. Open the menu, select System Preferences > Print & Fax, Print & Scan, or Printers & Scanners > your printer, and then click to remove the printer.
    2. Open the menu, select System Preferences, and then click either Security & Privacy or Security. Select the Firewall tab and disable the firewall.

      If you have other firewall software enabled, you need to disable it also. If you don't know how to disable it, contact your firewall provider for help.

      Note: This step is needed to install the product's software and complete the wireless setup. Remember to enable your firewall software after you complete the wireless setup.

    3. Download and install the Drivers and Utilities Combo Package from the Downloads tab on the product's support page. Open the file you downloaded and follow the on-screen instructions to install the software.

      Note: After you complete the wireless setup, turn your firewall back on.

    If this does not solve the problem, contact Epson support.

Published:  6-Dec-2018 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address