How do I refill the ink tanks?

  • See the instructions in our how-to video or follow the instructions below.

    Refilling the Ink Tanks

    Make sure you have new ink bottles handy and have read the ink safety precautions before you begin.

    You can continue to use the product even if one or more ink tanks are not filled all the way. However, for the most accurate ink level monitoring, fill all the ink tanks up to the top line.

    Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions.

    As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use of the product when the ink level is below the lower line on the tank could damage the product.

    Wear disposable gloves while refilling the ink tanks to avoid staining your hands. If ink spills, wipe it off immediately with a damp towel to avoid permanent stains. If ink gets on your clothes or belongings, it may not come off.

    1. Turn on your product.
    2. Use the arrow buttons to select Maintenance and press the OK button.
    3. Select Fill Ink and press the OK button.
    4. Press the down arrow button to read all the safety and usage precautions for filling ink, and then press the OK button to continue.
    5. Open the ink tank cover.
    6. Open the cap for the ink tank you are going to fill.

      Note: Make sure the color of the ink tank matches the ink color you want to refill. Refer to the color-coded sticker on the ink tank unit to identify the color of each tank. Do not force the bottles into position; they are keyed for each color.

    7. Hold the ink bottle upright and slowly turn the bottle cap to remove it.

      Do not shake or squeeze the bottle. Do not touch the top of the bottle after its cap is removed. Do not allow the top of the ink bottle to hit any objects after removing its cap; otherwise, ink may spill.

      Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or problems persist, see a doctor immediately. If ink gets into your mouth, spit it out and see a doctor right away. Keep the ink bottles out of the reach of children and do not drink the ink.

    8. Insert the bottle into the ink filling port and wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line.

      Note: If ink does not flow from the bottle, lift and reinsert the bottle. If the ink has reached the upper line of the tank, do not remove and reinsert the bottle or ink may leak.

    9. When the ink tank is full, remove the ink bottle and securely close the ink tank cap.

      Note: Do not leave the ink bottle inserted. The bottle may be damaged or ink may leak. If any ink remains in the bottle, replace the bottle cap and tighten it. Store the bottle upright for later use.

    10. Repeat the previous steps as necessary for each ink tank you need to refill.
    11. Close the ink tank cover firmly.
    12. Press the  start button.
    13. Follow the on-screen instructions to reset the ink level for the colors you refilled.
    Even if you do not refill ink up to the upper line on the ink tank, you can continue using the product. To keep your product operating at its best, however, fill ink tank up to the upper line and reset the ink level immediately.
Published:  12-Aug-2021 Was this helpful? Thank you for the feedback!
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