Spare-in-The-Air Extended Service Plan
The standard 1-year limited warranty for your product is Return for Repair. By purchasing an Epson Preferred℠ Plus Spare-in-The-Air℠ (SITA) Extended Service Plan you can add on top of your existing standard limited warranty during the first year, and purchase additional plans to extend SITA coverage on your unit for up to 5 years.
The Spare-In-The-Air Service Plan is an affordable plan for companies that value productivity and uptime. The Spare-in-The-Air Extended Service Plan features a whole unit exchange replacement shipped via priority service1. Shipping both ways is always on us. Pre‑paid shipping label and instructions are included with the replacement unit.
Within the first year of product purchase, you may buy a 1-year Epson Preferred Plus Spare-in-the-Air Extended Service Plan to upgrade the standard limited warranty. You may purchase up to four additional plans following the purchase of your first plan for a total of 5 extended (SITA) service plans, giving you up to 5 years of total coverage. Renewals for years 2-5 may be purchased as long as a prior service plans is in effect. Renewal of extended service is not available after expiration of your fifth plan or if your current plan expires.
In addition to 1-year plans, Epson also offers pre-packaged 3-year and 5-year multiyear plans offering savings depending upon service plan length. To find out more about our Preferred Plus Extended Service Plans, contact your Authorized Epson Reseller or visit ColorWorks Dealer Locator for a complete list of Epson resale partners and distributors in your area and descriptions of Extended Service Plans.
- Model: EPPCWC3500SITA