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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Image Quality or Appearance
- Ink
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I connect my product to my wireless network using my product's control panel?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection in Windows. What should I do?
- I'm having paper feed problems. What should I do?
- The message An Error Has Occurred appears on my product's display screen. What should I do?
- How do I print in black/grayscale only?
- I tried to install my product with a wireless connection on my Mac, but the installation failed. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. What should I do?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- How do I print in black/grayscale only?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I set up my product for the fastest printing?
- How do I print a borderless photo from Windows or my Mac?
- Can I print on CDs and DVDs?
- How do I restore the colors in faded photos?
- How do I use the copy feature to print a label on a CD/DVD?
- The CD/DVD won't feed correctly or is ejected. What should I do?
- How do I use the control panel buttons to copy a document or photo?
- Printing and scanning seems slow on my product when I use a wireless connection (router or access point). What should I do?
- How do I print 2-sided copies using the control panel?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- Can I use Apple AirPrint to print with my product?
- When I try to print to my product in Windows 7, printing is slow or my product stops printing. What should I do?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- It takes a long time to copy a document. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message Installation Failed when I install my product's wireless network software. What should I do?
- I see a communication error when I try to print with a USB connection. What should I do?
- The message An Error Has Occurred appears on my product's display screen. What should I do?
- My product control panel displays the message Recovery Mode. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- How do I create a header for my faxes?
- How do I send a fax?
- What are speed dial and group lists and how do I create them for my fax numbers?
- Will I lose faxes stored in the fax memory if my product is turned off?
- Can my product still send and receive a fax if an ink cartridge is expended or not installed?
- I'm having trouble sending or receiving faxes. What should I do?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- How do I change the baud rate on my fax?
- How do I use an answering machine with my fax?
- Can I use a pre-paid calling card to send a fax?
- When I send a hand-written fax, the recipient can't read the fax content. What should I do?
- How do I confirm my fax was sent?
- Will my fax still go through if I receive an ink expended or other error during transmission?
- When I use the Epson Fax Utility to Fax from Microsoft Works, the text looks compressed or scrambled. What should I do?
- How do I add a delay when I fax to an International number?
- How do I clear the fax header on my product?
- How do I restore my original fax settings?
- My product is unable to receive faxes after I changed the number of rings to answer, V.34, and DRD settings. What should I do?
- How do I save faxes to my Windows computer instead of printing them?
- I can send a fax but can't receive one. What should I do?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- How many pages can I store in the fax memory?
- Can I use digital voicemail with my fax?
- How do I print faxes stored in the fax memory when my product has an expended ink cartridge?
- The fax header gets cut off when I send a fax. What should I do?
- I cannot access the fax settings on my product's control panel. What should I do?
- Do I need a filter if I'm faxing over a DSL?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- Which ink cartridges should I use with my product?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I know when an ink cartridge needs to be replaced?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- How do I change the ink cartridges?
- How long should an ink cartridge remain in my product if it's not used often?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- Which memory cards are compatible with my product?
- Can I just pull the memory card out of my product when I'm finished printing?
- How do I access a memory card inserted in my product over a network connection in OS X 10.6 or later?
- What is the largest supported memory card for my product?
- Can I read or write to my memory card when my product display indicates that one or more ink cartridges are expended?
- I'm having paper feed problems. What should I do?
- How should I load envelopes?
- What kind of paper gives the best results for high quality printing?
- Does the type of paper I use really make a difference?
- How do I know which paper or media type to select in my product's driver?
- Can I print on sheet labels?
- Can I print on vellum paper?
- Can I use hole-punched paper with my product?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has lines running through it. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has incorrect colors. What should I do?
- My printout has a slight slant. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My product's Fix Red-Eye setting does not fix the red eye in my photo. What should I do?
- My images and text are not centered when I copy or print on a CD or DVD. What should I do?
- How do I reduce the appearance of red eyes in my photos?
- Web pages don't print the way they appear on my monitor. What should I do?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- I cannot scan from my computer with Epson Scan. What should I do?
- I cannot scan from my computer with the Image Capture application. What should I do?
- My product doesn't detect my photos placed on the scanner glass when I use the reprint/restore function on the control panel. What should I do?
- How do I use the control panel buttons to scan a photo to my memory card?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- How do I decide which resolution to select when scanning from Epson Scan?
- Can I scan from my product's control panel to my computer over a network connection?
- How do I use the control panel buttons to automatically scan a photo or document and attach the scanned image to an email?
- How do I use the control panel buttons to scan?
- Can I use Epson Scan with my Mac?
- I'm unable to scan from my product's control panel with OS X 10.6 or later. What should I do?
- What is the maximum number of pages that I can scan into one PDF file?
- The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF. What should I do?
- How do I scan a document so I can edit the text in a word processing program?
- Can I scan if an ink cartridge is expended in the product?
- How do I save my scans to a specific folder when using the Scan to PC button?
- How do I scan a photo without scanning the entire scanner glass?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- How do I turn off Epson Status Monitor in Windows?
- Which wireless security modes does my product support?
- What information do I need to know before I install my product on my wireless network?
- During a wireless network installation, my product could not find or connect to the wireless network. What should I do?
- I've tried to install my product's software for a wireless connection, but cannot complete the installation. What should I do?
- I'm having problems installing the software. What should I do?
- How do I enable Email Print in Windows?
- How do I enable Email Print on my Mac?
- I set up my product on a network, but the Scan to PC, Scan to Email, and Scan to PDF features do not work. What should I do?
- My Epson product software is missing after I updated to Windows 8.x. What should I do?
- Can an unauthorized user access my network if I select Unblock or Allow during the EpsonNet Setup software installation?
- My Microsoft Office 2013 applications crash in Windows after I installed my Epson product software. What should I do?
- I cannot launch the EPSON Event Manager, how do I uninstall and reinstall the application?
- I cannot edit the CD jacket I am creating using Epson Print CD. What should I do?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- Can I use the Epson iPrint app with my iOS device?
- Can I use the Epson iPrint app with my Android device?
- How can I get a replacement CD for my product?
- How do I change the default settings for the Scan to PC feature?
- Who do I contact for support on the software that came with my product?
- Where can I find the IP address of my router?
- How do I add my product as an IP printer on my Mac?
- How do I change the font size of text when I print from software in Windows?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- Does Epson make drivers for Linux?
- How do I connect my product to my wireless network using my product's control panel?
- I tried to install my product with a wireless connection in Windows, but the installation failed. What should I do?
- I tried to install my product with a wireless connection on my Mac, but the installation failed. What should I do?
- I cannot print from Windows after I replaced my router. What should I do?
- I cannot print from my Mac after I replaced my router. What should I do?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- How do I find my SSID and network password?
- Can I set up my product for both a USB and network connection?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- How should I transport my product?
- What does a flashing Auto Answer light mean?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains information about setting up your product on a wireless network.
Please see our step–by–step video for additional wireless setup information, or Search our FAQs for Setup or Error information.
This guide describes the functions that differ in version 2.0 from the original FAX Utility for Windows
Note: The instructions for sending a fax using the FAX Utility have not changed from the original FAX Utility to FAX Utility 2.0. See your product User's Guide for instructions on sending faxes and using your product's other fax features.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document provides quick reference for common uses of your product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T099520
Light Cyan | PDF -
Part Number: T099220
Cyan | PDF -
Part Number: T099420
Yellow | PDF -
Part Number: T099620
Light Magenta | PDF -
Part Number: T098320
Magenta, High Capacity | PDF -
Part Number: T098420
Yellow Ink Cartridge, High Capacity | PDF -
Part Number: T098520
Light Cyan, High Capacity | PDF -
Part Number: T098220
Cyan Ink Cartridge, High Capacity | PDF -
Part Number: T099320
Magenta | PDF -
Part Number: T098120
Black, High Capacity | PDF -
Part Number: T098620
Magenta, High Capacity | PDF
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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