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Support
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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- The ink cartridge latch broke. What should I do?
- Why is the error light flashing after I changed the cartridge?
- Can I connect my product to a Mac?
- The output I am getting from my is unacceptable. What should I do?
- Which ink cartridges should I use with my product?
- My product's control panel locks up after I print a document from Windows. The buttons on the panel do not respond unless I disconnect the parallel cable from the back of my product. What should I do?
- My product is not producing any black ink and the error light keeps flashing. What should I do?
- The print head assembly is not moving over so that I can install the ink cartridge. What should I do?
- My printout has lines running through it. What should I do?
- How do I install the ink cartridge?
- How do I install the ink cartridge?
- I have just installed the ink cartridges and the ink out light flashes and the pause light stays on. How can I clear my product?
- My product is not producing any black ink and the error light keeps flashing. What should I do?
- Which ink cartridges should I use with my product?
- The ink cartridge latch broke. What should I do?
- Are the ink cartridges refillable?
- The output I am getting from my is unacceptable. What should I do?
- My print looks wavy or stair steps. What should I do?
- My printout is blurry or smeared. What should I do?
- I am not getting either black or color on the demo page. What should I do?
- One of my colors is missing. What should I do?
- My text looks dark gray. How can I get my product to print my text a truer black?
- My printout has lines running through it. What should I do?
- My printout is missing some characters. What should I do?
- My product's control panel locks up after I print a document from Windows. The buttons on the panel do not respond unless I disconnect the parallel cable from the back of my product. What should I do?
- My product is severely malfunctioning (no power, loud noises). What should I do?
- Where can I get replacement parts or a service manual?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, basic and in-depth usage instructions, information on using options, specifications, and control code information.
This document gives an overview of the product as well as technical specifications, available options, warranty information and EPSON contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains control code information.
This document provides information about Epson's exclusive technologies such as: Print quality, performance, and flexibility features.
This document contains information regarding the initial setup and installation for this product.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(905) 709-2567
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