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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software
- Software or Setup
- Wireless or Wired Connection
- Other
- Are additional ICC profiles available for my product?
- How do I clean the print head nozzles on my product in OS X?
- What do the control panel lights indicate?
- How can I solve paper feeding problems?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How do I clean and maintain my product?
- The quality of my printed output is unacceptable. What should I do?
- I'm having problems installing the software. What should I do?
- How do I switch the black ink cartridge from one type to another?
- I keep getting Paper jam, CD/DVD tray, or thick paper jam message right before printing when using the single sheet guide. The paper is not jammed and I am not printing on CD/DVDs. What should I do?
- Can I print on envelopes?
- How do I print a borderless photo from Windows or my Mac?
- Can I print on CDs and DVDs?
- The CD/DVD won't feed correctly or is ejected. What should I do?
- Printing is slow or the printer stops printing when I try to print. What should I do?
- Does OS X support manual duplex printing with my product?
- I see the message Print queue was not added after I install my product driver from my product CD in OS X 10.5. What should I do?
- I see a communication error when I try to print with a USB connection. What should I do?
- I keep getting Paper jam, CD/DVD tray, or thick paper jam message right before printing when using the single sheet guide. The paper is not jammed and I am not printing on CD/DVDs. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- The message Parts inside your printer are reaching their end of service life appears when I print. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- Which ink cartridges should I use with my product?
- How long should an ink cartridge remain in my product if it's not used often?
- A color ink cartridge is expended even though I print in black only. Why does this happen?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- How do I change the ink cartridges?
- How do I know when an ink cartridge needs to be replaced?
- Does my product come with both a Matte Black and Photo Black ink cartridge?
- How do I switch the black ink cartridge from one type to another?
- Why do I need to switch between Matte Black and Photo Black ink cartridges?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- Can I use sheet labels with my product?
- How can I stop my product from feeding multiple pages at the same time?
- Which paper type setting should I select when using PremierArt Water Resistant Canvas for Epson?
- Does the type of paper I use really make a difference?
- How do I know which paper or media type to select in my product's driver?
- What kind of paper gives the best results for high quality printing?
- Can I print on transparencies?
- How do I load roll paper?
- How do I load thick paper?
- How can I solve paper feeding problems?
- How do I create a custom paper size in the Server Properties?
- How should I handle specialty paper like fine art media?
- Which Epson Professional papers do not have optical brighteners?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
- My printout has lines running through it. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has incorrect margins. What should I do?
- My printout is blurry or smeared. What should I do?
- My product is printing blank pages. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout has incorrect or missing colors. What should I do?
- The printout has a slight slant. What should I do?
- My product sounds as though it is printing, but nothing prints. What should I do?
- I upgraded to Photoshop CS4 and now my prints come out darker than what is displayed on my monitor. What should I do?
- I am printing a PostScript file and the edges of the text in my printout are not straight or the printout does not match the color shown on my monitor. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- I'm having problems installing the software. What should I do?
- I cancelled the software installation before it was complete, or connected the USB cable before starting the software installation. What should I do?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- My product software doesn't work properly. What should I do?
- When I use the Advanced B&W Photo setting in my product driver, which color management settings should I select in Photoshop?
- The Advanced B&W Photo setting is grayed out in my product driver. What should I do?
- Why are my images being expanded when I print borderless photos with the Retain Size setting selected?
- How do I set default print settings when I print from Windows?
- Can I connect more than one computer to my product at the same time?
- I upgraded my system software to OS X 10.6.x. Now when I open the Epson Print CD software, a message appears and the Epson Print CD software quits unexpectedly. What should I do?
- How can I select the Advanced B&W Photo mode in my product software using Adobe Photoshop CS5?
- Why can't I find the media type in the drop-down menu after I downloaded the ICC profiles?
- Are additional ICC profiles available for my product?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- Who do I contact for support on the software that came with my product?
- How do I change the font size of text when I print from software in Windows?
- Does Epson make drivers for Linux?
- What do the control panel lights indicate?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document provides step-by-step instructions on using the Premium ICC Profiles in a color-managed workflow with Adobe Photoshop CC, CS5, CS6 and Lightroom in Windows 7, Windows 8 and Mac OS X 10.7, and 10.8.
This document provides step-by-step instructions on using the Premium ICC Profiles in a color-managed workflow with Adobe Photoshop CS2, CS3, CS4 and Lightroom 1.4 - 2.x in Windows XP, Windows Vista, and Mac OS X 10.4.11, 10.5 and 10.6.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T096620
Light Magenta | PDF -
Part Number: T096320
Magenta | PDF -
Part Number: T096420
Yellow | PDF -
Part Number: T096920
Light Light Black | PDF -
Part Number: T096220
Cyan | PDF -
Part Number: T096520
Light Cyan | PDF -
Part Number: T096820
Matte Black | PDF -
Part Number: T096120
Photo Black | PDF -
Part Number: T096720
Light Black | PDF
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(905) 709-2567
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