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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Other
- Can I connect my product to a Windows computer, Mac, DVD player, or VCR?
- I can see a faint vertical band in the image. How can I get rid of it?
- How often does the air filter need to be cleaned or replaced?
- What is my product's native resolution?
- How long does the projection lamp last in normal operation?
- I see the message No Signal. What should I do?
- The remote control doesn't work. What should I do?
- What are the different Color Modes on the Video menu used for?
- I see static or noise in the image. What should I do?
- What do my product's lights indicate?
- I am unable to connect my Mac to my product. What should I do?
- Do I need to turn on my product and other equipment in a particular order?
- Can my product do rear projection?
- Can I connect my product to external speakers?
- Can I connect my product to a Windows computer, Mac, DVD player, or VCR?
- How do I connect my product?
- I connected my Sony PS3 to my product's HDMI port and I can't see the video displayed. I only hear the audio. What should I do?
- Can I project my iPhone screen using my product?
- My image does not appear on the screen. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- The colors in the image are wrong. What should I do?
- The image is not rectangular. What should I do?
- There are vertical lines in my projected image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- How can I invert the image for when my product is mounted to the ceiling?
- How can I improve the image quality?
- How can I mirror the image for rear projection?
- I can see a faint vertical band in the image. How can I get rid of it?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains updated product information which may not have been available at the time of product release.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document contains an overview of the EMP Monitor v4.22 software with in-depth usage instructions.
This document contains an overview of the EMP Monitor software with in-depth usage instructions.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains information such as tips for using the product or common questions and answers.
This document provides complementary or late-breaking information to supplement your product documentation.
This document provides easy-to-digest technical information covering topics such as: Image quality and versatility of EPSON multimedia projectors.
This document lists part numbers and descriptions for user replaceable parts.
This document describes Epson's limited warranty and Extra Care Road Service for this product.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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