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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Sound
- Other
Select the questions to view the answers
- Why do I see a black, blue, or user logo screen?
- The image on my screen appears red, pink, or magenta. What should I do?
- The Power light will not turn on. What should I do?
- What is the resolution and brightness of my product?
- There is no sound. What should I do?
- Why doesn't my Mac video cable fit in my product's video connector?
- Is there a recommended sequence of turning on my product and peripherals?
- Can I display on the screen and a computer monitor simultaneously?
- How do I reset the lamp timer to zero?
- How should I transport my product?
Select the questions to view the answers
Select the questions to view the answers
- The image on my screen appears red, pink, or magenta. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- Why do I see a black, blue, or user logo screen?
- My image does not appear on the screen. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Why doesn't my Mac video cable fit in my product's video connector?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- What is the resolution and brightness of my product?
- What do my product's lights indicate?
- Does Epson have a program where I can donate my working electronic equipment?
User Manual and Warranty
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Current projector models that support EMP Link21L v1.20 (PSB.2012.01.002)
PDF
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
Product Brochure
PDF
This document gives an overview of the product as well as technical specifications, available options, warranty information and EPSON contact information.
Product Support Bulletin(s)
PDF
This document contains information such as tips for using the product or common questions and answers
Quick Start
PDF
This document contains quick setup instructions for this product.
Technical Brief (Multimedia Projectors)
PDF
This document provides easy-to-digest technical information covering topics such as: Image quality and versatility of EPSON multimedia projectors.
User Replaceable Parts List
PDF
This document lists part numbers and descriptions for user replaceable parts.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(905) 709-3839
Hours :
Monday – Friday 7 am – 4 pm (PT)
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