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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I play sound through my product?
- Nothing projects on the screen. What should I do?
- When should I replace the projection lamp?
- I see the message No Signal. What should I do?
- How do I connect my image source to my product?
- The image on my screen appears red, pink, or magenta. What should I do?
- There is no sound. What should I do?
- Does my product offer network monitoring and control capabilities?
- Is the EMP Monitor software compatible with a Mac?
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- Nothing projects on the screen. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can my product be connected to a network?
- My product is connected to the network with an RJ45 connector, and when I try to send presentations to my product over the network, the Epson NS Connect software doesn't find my product. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- How can I connect my Tablet to my product?
- I'm having difficulty saving a static IP address on my product's Network Configuration screen. What is wrong?
- How do I connect my product?
- Can I project my iPhone screen using my product?
- The message Not Supported is displayed. What should I do?
- I see the message No Signal. What should I do?
- The Power light will not turn on. What should I do?
- The product indicates an error. What should I do?
- When I try to access the Network Configuration menu, my product displays the message, Protected by Password. Enter Password to use projector. What should I do?
- The image is not rectangular. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How can I improve the image quality?
- How soon should I see an image after I press the Power button?
- How can I adjust the colors?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- The image on my screen appears red, pink, or magenta. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- How and when should I clean the lens?
- How do I get a replacement lamp for my product?
- How do I reset the lamp timer to zero?
- When and how should I clean or replace the air filter?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- What is the storage life for an lamp?
- How do I set a password on my product?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- What is the maximum number of projectors that can be registered in EMP Monitor?
- My product show up in the EMP Monitor window. What should I do?
- Is the Easy Management software compatible with the Mac operating system?
- Is the EMP Monitor software compatible with a Mac?
- What is the EMP Monitor software?
- When I connect my product to the network, I cannot load a web control page. What should I do?
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- Is my product accessible from different OS platforms?
- After upgrading EMP Monitor on my computer, no projectors appear on the screen when I launch EMP Monitor. What should I do?
- Can the Epson EMP-Monitor utility control non-Epson projectors on the network?
- The product's buttons don't work. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Video menu used for?
- What is my product's native resolution?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Does my product offer network monitoring and control capabilities?
- Can I change my product's network name?
- I disabled the front and rear remote receiver sensors on my product, and disabled my product's buttons with product's locking feature. How do I enable the remote receiver sensors again?
- I changed the air intake filter and now my product fan speed changes to high. What should I do?
- What is the RS232 command to retrieve my product's temperature status?
- What is the recommended length for VGA cables?
- How do I control my product remotely over a network?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document contains projector and mount dimensional drawings in PDF format.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains an overview of the EMP Monitor v4.22 software with in-depth usage instructions.
This document contains an overview of the EMP Monitor software with in-depth usage instructions.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document gives an overview of the product as well as technical specifications, available options, warranty information and Epson contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains information such as tips for using the product or common questions and answers.
This document provides complementary or late-breaking information to supplement your product documentation.
This document lists part numbers and descriptions for user replaceable parts.
This document describes Epson's limited warranty for this product.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
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If you are unable to find an answer on our web site, you can email your question to Epson Support.
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