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Support
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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Setup
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I change the product's network name?
- Which user-replaceable parts or accessories are available for my product?
- How do I connect my projector wirelessly to my Windows or Mac computer?
- Which files can I add to a playlist in the Epson Projector Content Manager software?
- What security measures does Epson recommend for its network products?
- The product's light(s) indicate an error. What should I do?
- My password doesn't work when I try to access the projector through a web browser. What should I do?
- How do I project a playlist?
- How do I connect speakers to the product?
- How should I transport the product?
- Can I turn on my product over a network?
- Can I place the projector on a table instead of mounting it on the ceiling?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- How do I project an image from my Chromebook?
- How do I set up a wireless connection with the product?
- How do I set up a wired connection with the product?
- How do I project a playlist?
- Can I project images from multiple devices at the same time?
- How do I configure my product for rear and/or ceiling placement?
- How do I project images from a USB storage device?
- Is there a recommended sequence for turning on the projector and connected equipment?
- How do I connect directly to a smartphone or tablet?
- How do I change the image source?
- How do I set a password on my product?
- How do I connect my image source to the product?
- Nothing projects on the screen. What should I do?
- How do I project two images simultaneously?
- How do I connect speakers to the product?
- How do I connect a USB device or camera to the projector?
- The product's status lights don't flash or turn on. What should I do?
- I see the message No Signal. What should I do?
- The product's light(s) indicate an error. What should I do?
- I see the message Not Supported. What should I do?
- I can’t register my projector in the Epson Projector Management software; the message “Failed to update the projector information" appears. What should I do?
- The product skips some images when I project a playlist I created in the Epson Projector Content Manager software. What should I do?
- Can I select an image source to automatically display when the product turns on?
- The projectors aren't in sync when I play a synchronized playlist I created in the Epson Projector Content Manager software. What should I do?
- I see a color cast over the projected image. What should I do?
- How can I improve the image quality?
- The image appears stretched when I project from my computer. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- What do the different Color Modes do?
- Vertical bands, static, or noise appear in the image. What should I do?
- How do I adjust the color for multiple projectors that project from the same source?
- The displayed image is not rectangular. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- Can the Epson Projector Content Manager software search for projectors on my network for synchronized playback?
- I don't see my images or movies in the Epson Projector Content Manager software. What should I do?
- Can I use the Epson iProjection app or a web browser to edit a timetable?
- Which software should I use to manage playlists?
- What is a project in the Epson Projector Content Manager software?
- Can I use the Epson iProjection app or a web browser to export a project to the projector?
- Which files can I add to a playlist in the Epson Projector Content Manager software?
- Will the projector automatically turn on when a playlist is scheduled to start playing?
- My password doesn't work when I try to access the projector through a web browser. What should I do?
- The product won't go into sleep mode. What should I do?
- I forgot the projector's password. What should I do?
- How should I transport the product?
- Which user-replaceable parts or accessories are available for my product?
- What security measures does Epson recommend for its network products?
This guide describes how to mount the ultra-short-throw projector to a wall using the Epson ELPMB62 wall mount.
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
This document contains the Open Source Software License information for this product.
This document contains an overview, and usage instructions for the Epson Projector Content Manager software.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This guide provides information for selecting a compatible mount.
This guide explains how to set up your computer and multiple projectors to project a single, unified image using the Edge Blending feature.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
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If you are unable to find an answer on our web site, you can email your question to Epson Support.
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