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- What do the product's lights indicate?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- When I scan film using the film holder, my images appear soft or blurry. What should I do?
- How should I transport my product?
- How do I install the latest scanner driver on my Mac?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- How can I remove dust marks from my originals as I scan them?
- How do I decide which resolution to select when scanning from Epson Scan?
- My product software doesn't work properly. What should I do?
- Scanning is slow. What should I do?
Select the questions to view the answers
- How can I remove dust marks from my originals as I scan them?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- My scanned image is too dark. What should I do?
- The colors of my scanned image don't match my original's colors when I use Epson Scan. What should I do?
- When I scan film using the film holder, my images appear soft or blurry. What should I do?
- DIGITAL ICE does not fix my photo very well. What should I do?
- When I scan film or slides, striped rings appear on the scanned images. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How do I scan thick or special paper?
- Scanning is slow. What should I do?
- I am unable to scan multiple images at one time. What should I do?
- How do I scan a document so I can edit the text in a word processing program?
- I can't scan film since I updated my operating system to macOS 10.15. What should I do?
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- How do I uninstall the product software?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- My product software doesn't work properly. What should I do?
- My Epson product software is missing after I updated to Windows 8.x. What should I do?
- Who do I contact for support on the software that came with my product?
- How do I decide which resolution to select when scanning from Epson Scan?
- My computer doesn't recognize the product. What should I do?
- How do I install the latest scanner driver on my Mac?
- I was able to scan before, but now my system doesn't recognize the scanner. What should I do?
- I see the message Image size is too large. What should I do?
- Who do I contact for software support?
Select the questions to view the answers
- How should I transport my product?
- What do the product's lights indicate?
-
My product doesn't start when I press the
button. What should I do?
- How do I use the control panel buttons to scan?
- What type of cable do I use to connect the product to my computer?
- My product does not turn off. What should I do?
- My product does not turn on. What should I do?
- My medium format film does not fit in the film holder correctly. What should I do?
- Does Epson offer an optional feeder that I can use to scan photos in batches?
- Does Epson have a program where I can donate my working electronic equipment?
- Can I get a printed copy of the User's Guide?