How can I determine if there is a problem in the computer or the product?

• You can run a printer check to determine whether the problem comes from the EPSON Stylus Scan or your computer.
  1. Make sure both the EPSON Stylus Scan and your computer are turned off.
  2. Disconnect the interface cable from the EPSON Stylus Scan.
  3. Make sure paper is loaded.
  4. Hold down the load/eject button, then press and release the Operate button. Continue holding down the load/eject button until the Operate light starts to flash, then release it. A check page is printed, showing the ROM version number, ink counter, and a nozzle check pattern.
  5. After the page is printed, turn off the power. Then reconnect the interface cable and turn on your EPSON Stylus Scan and computer. If the results are satisfactory, the problem lies in your software settings, the interface cable, or your computer. If the check page does not print correctly, you may have a problem with your EPSON Stylus Scan. Try the suggestions in "Problems and Solutions" on page 139 of your user's manual for more information.