Home Support Scanners GT Series Epson WorkForce Pro GT-S80

A line or line of dots always appears in my scanned images. What should I do?

  • Check the following:
    • The glass surface inside the scanner may need cleaning. Clean the glass surface inside the scanner. See Cleaning Inside the Scanner.
    • If you still have the problem, the glass surface inside the scanner may be scratched. Contact Epson for assistance.
    • Make sure the plastic card that you are scanning does not have shiny surfaces. If you scan plastic cards with shiny surfaces, a line may appear.
Published:  26-Nov-2008 Was this helpful? Thank you for the feedback!
Was this helpful?
Please tell us why this was not helpful.
Please enter a valid email address