I can't scan film or slides. What should I do?

• Try the following:
  • Make sure the document mat is removed from the scanner cover. See Removing the Document Mat for instructions.
  • Make sure your film or slides are placed in the film holder correctly and the film holder is properly positioned on the document table. See Placing Film or Slides for instructions.
  • Make sure the Document Type setting (Home Mode) or Film Type setting (Professional Mode) are set correctly for your film/slide type. See Scanning in Home Mode or Scanning in Professional Mode for instructions.