text.skipToContent text.skipToNavigation
Home Support Scanners DS Series Epson WorkForce DS-30

I'm scanning a business card using the Auto size setting and my scanned imaged shows a black rectangle next to the scanned image. Why?

    The auto-crop feature incorrectly calculated the size of the original document. To correct this problem download Epson Scan 3.663A or later for Mac or 3.682A or later for PC. Uninstall Your EPSON Scanning Software and install the newer version.
Published:  13-Feb-2012 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address