Support Scanners DS Series Epson WorkForce DS-860

My product software doesn't work properly. What should I do?

  • If your scanning software does not operate correctly, try these solutions:
    • Make sure your computer has adequate memory and meets the system requirements for your operating system.
    • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software.
    • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
    Related tasks
    Uninstalling Scanner Software
Published:  21-Feb-2014 Was this helpful? Thank you for the feedback!
Was this helpful?
Please tell us why this was not helpful.