Support Scanners WorkForce Series Epson WorkForce ES-500WR

How do I scan thick or special paper?

  • You can load a photo or large, thick, or folded original in the input tray using one or more carrier sheets. You can also load envelopes. Make sure the originals meet the specifications for special originals before loading them.
    1. Open the input tray and pull up its extension.
    2. Pull out the output tray and its extension, and open the stopper.

      Note: If you are loading originals that are 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper.

    3. Slide the input tray edge guides all the way out.

    4. Load envelopes vertically in the input tray with the printable side down and the flap facing as shown. Slide in the envelopes until they meet resistance.

    5. Do one of the following to load a photo, or folded or irregularly shaped originals:
      • For a Letter- or A4-size or larger original, fold it as shown and place it in the center of an optional carrier sheet. Make sure the illustration on the front edge of the carrier sheet is facing up.

      • For a photo or an irregularly shaped original, load it in the center of an optional carrier sheet with the printed side face down. Make sure the illustration on the front edge of the carrier sheet is facing up.

    6. Load the carrier sheet in the input tray as shown until it meets resistance.

      Folded original

      Photo or irregularly shaped original

    7. Slide the edge guides against the edges of the original or carrier sheet.

    8. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning special originals.
    9. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals.

      Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the scanner. If the scanned images are affected by the originals ejecting below the scanner, try placing the scanner on the edge of a table where the ejected originals can drop freely.

    Related references
    Special Original Specifications
    Related information
Published:  27-Sep-2018 Was this helpful? Thank you for the feedback!
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