How do I reset the product's roller counter?
-
When you replace the scanner rollers, reset the scanner roller counter so you know when you may need to replace the rollers again.
- Make sure the scanner is turned on and connected to your computer.
- Do one of the following to start Epson Scan 2 Utility:
- Windows 10: Click and select EPSON > EPSON Scan 2 Utility.
- Windows 8.x: Navigate to the Apps screen and select EPSON Scan 2 Utility.
- Windows (other versions): Click or Start > All Programs or Programs > EPSON > EPSON Scan 2 > EPSON Scan 2 Utility.
- Mac: Open the Applications folder, click Epson Software, and click EPSON Scan 2 Utility.
- Click the Counter tab. You see a screen like this:
- If the number of scans in the Number of Scans field exceeds the number displayed as the Life Cycle of the rollers, it is time to replace the rollers.
- Close the Epson Scan 2 Utility.
Published: 20-Jul-2016
Was this helpful? Thank you for the feedback!