Support Scanners DS Series Epson DS-32000

How do I scan thick or special paper?

  • You can load envelopes, passports, booklets, photos, or large, thick, or folded originals in the input tray. Some items may require a carrier sheet. Make sure the original meets the specifications for special originals before loading it.
    1. Open the input tray and pull up its extension.
    2. Pull out the output tray and its extension, and open the stopper.

      Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper.

    3. Slide the input tray edge guides all the way out.

    4. Check to make sure that the page separation lever is in the position shown here.



      Note: To prevent paper jams, make sure to set the lever back to its original position when scanning standard single- or multi-page originals.

    5. Load an envelope vertically in the input tray with the printable side down and the flap facing as shown. Slide in the envelope until it meets resistance.

      Note: Do not load envelopes with adhesive on them. Envelopes that are not cut cleanly at the flap edge may not scan correctly. Envelopes that have not been sealed can be loaded with the flap open and facing up.

    6. Do one of the following to load a photo, or folded or irregularly shaped originals:
      • For a folded original, fold and load the original as shown.

        Do not load the original with the open side facing down.

      • For a photo or an irregularly shaped original, load it in the center of a carrier sheet with the printed side facing down. Make sure the illustration on the front edge of the carrier sheet is facing up.

    7. Load the original in the input tray as shown until it meets resistance.

      Folded original

      Photo or irregularly shaped original

    8. Slide the edge guides against the edges of the original or carrier sheet.

    9. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning special originals.
    10. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals.

      Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the scanner. If the scanned images are affected by the originals ejecting below the scanner, try placing the scanner on the edge of a table where the ejected originals can drop freely.

    When using a carrier sheet, do the following:
    • Do not use a carrier sheet that is scratched or has been scanned more than 3,000 times.
    • When a carrier sheet is detected and you select Auto Detect as the Document Size setting, the Paper Skew setting will automatically be applied to the scanned document.
    • Only use a carrier sheet designed for your scanner. The carrier sheet is automatically recognized by detecting two small holes on the leading edge. Keep the holes clean and do not block them.
    Related references
    Suggested Tray Positions
    Feed Selector Lever
Published:  30-Jan-2020 Was this helpful? Thank you for the feedback!
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