How do I uninstall and reinstall the printer driver in Windows?
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Do the following:
- Turn off the product.
- Disconnect any interface cables.
- Do one of the following:
- Windows 10: Right click and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation. - Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation. - Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall.
Note: If you see a User Account Control window, click Yes or Continue.
In the next window, select your product and click OK. Then follow any on-screen instructions.
- Windows 10: Right click and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
- Restart your computer, then see the Start Here sheet or User Guide to re-install your software.
If these instructions did not solve the problem, contact Epson support.
Published: 10-Mar-2017
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