I'm having paper feed problems. What should I do?

• Check the following:
  • Make sure the paper is not above the  arrow mark inside the edge guide.
  • Make sure the edge guides are snug against the edge of the paper.
  • If multiple pages feed at once, remove the paper from the sheet feeder or cassette, fan the edges to separate the sheets, then reload it.
  • Make sure you don't load more than the recommended number of sheets. If you're printing on both sides of the paper, try loading fewer sheets.
  Front paper cassette:
  
  

  Paper type	Load up to this many sheets
  Epson Bright White Paper	400
  Plain paper	500

  Rear sheet feeder:
  
  

  Paper type	Load up to this many sheets
  Plain paper (letter-size)	Up to 150 sheets
  Plain paper (legal-size)	1 sheet at a time (up to 60 sheets with the optional legal-size paper support)
  Epson Bright White Paper	Up to 100 (70 sheets for manual double-sided printing)
  Epson Premium Presentation Paper Matte	Up to 20 sheets
  Epson Premium Presentation Paper Matte Double-Sided	1 sheet at a time
  Epson Photo Quality Self Adhesive Sheets	1 sheet at a time
  Epson Presentation Paper Matte	Up to 100 sheets
  Envelopes	Up to 15 envelopes

  • Make sure you use new, smooth, high-quality paper that is not curled, creased, old, or too thin. Load it printable side up.
  • If the paper doesn't eject fully, you may have set the wrong paper size. Press the OK button to eject the paper. Select the correct paper size when you reprint.
  • If it's wrinkled when it ejects, the paper may be over-saturated or too thin. (If the paper is over-saturated after printing, you may have selected the wrong paper Type or Media Type setting in the printer software.)
  • If the paper jams frequently, make sure of the following:
  • The paper is smooth, not curled or wrinkled.
  • You are using high quality paper.
  • The printable side of the paper is face-up in the rear sheet feeder and face-down in the front paper cassette.
  • The paper stack was fanned before loading.
  • The paper is not loaded above the  arrow mark inside the edge guide.
  • If paper jams in the printer, see The Paper Jams.