My printout contains garbled characters when I print from Windows or my Mac. What should I do?

  • Try the following:
    • Make sure the USB cable is a shielded “AB” cable not more than 6.5 feet (2 meters) long.
    • Turn the Epson Stylus off, check that the cables are securely connected, turn it back on, then try printing again.
    • If you're using a switch box or USB hub with your printer, connect the printer directly to your computer.
    • You may need to uninstall the software (Windows or Macintosh) and then reinstall it (Windows or Macintosh).
    • Cancel the print job. Close all programs, except the application being used. Resend the file again.
Published:  14-Aug-2008 Was this helpful? Thank you for the feedback!
Was this helpful?
Please tell us why this was not helpful.