I see the message: Error:/Library/Printers/EPSON/inkjetPrinter2/Filter/rastertopll.app/Contents/MacOS/rastertopll failed. What should I do?

  • Do the following:
    1. Turn off the printer.
    2. Choose System Preferences > Print & Fax, then select your all-in-one and click the button.
    3. Close the Print & Fax folder.
    4. Open the Hard Drive, choose Library > Printer > Epson, then delete the Epson folder.
    5. In the Hard Drive, choose Library > Printers > PPD > Contents > Resources, then select the .gz file for your all-in-one. Delete the file.
    6. In the Hard Drive, choose Library > Caches > Epson, then delete the Epson folder.
    7. Restart the Mac.
    8. Turn on the printer.
    9. Choose Apple menu, Software Update... and follow the on-screen instructions. You can also download the printer software from the Downloads tab for your all-in-one.
Published:  2-Jun-2010 Was this helpful? Thank you for the feedback!
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