The product's power will not turn on. What should I do?

• Check the following:
  • Press the  On button on PictureMate's side to turn it on. (You can only use the  On button on the remote control when the power light is orange.)
  • Make sure the power cable and AC adapter are securely connected at both ends.
  • Make sure your power outlet works and is not controlled by a wall switch or timer.