My printout has incorrect colors. What should I do?

• If your printouts have incorrect colors, try these solutions:

  • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
  • If you selected Standard-Vivid (Windows) or Normal-Vivid (OS X) as the quality setting in the printer software, try selecting Standard (Windows) or Normal (OS X) instead.
  • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • The ink packs may be old or low on ink, and you may need to replace them.
  • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software.
  • For best results, use genuine Epson ink and paper.