How do I replace the ink cartridges?

  • See below.

    Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed. These updates may affect the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior to a firmware update may not continue to function.

    Removing and Installing Ink Cartridges

    Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.

    Leave your old cartridges in the product until you are ready to replace them to prevent the print head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability.

    Note: If you remove a low or expended ink cartridge, you cannot re-install and use the cartridge.

    1. Turn on your product.
      • If an ink cartridge is expended, you see a message on the LCD screen. Note which cartridges need to be replaced and follow the on-screen instructions or the instructions below to replace the cartridge.
      • If you are replacing a cartridge before you see a message on the LCD screen, press the  home button if necessary, and select Maintenance > Ink Cartridge(s) Replacement > Next > Start.

      Note: You can also select How To to view ink replacement instructions on the LCD screen.

    2. Lift up the scanner unit until it clicks.
    3. Make sure the print head is in the ink replacement position. You should be able to see the blue tabs on the right sides of the ink cartridges. If you cannot see the tabs, close the scanner unit and repeat the previous steps.

      Do not move the print head by hand or use any kind of tool to remove a cartridge; otherwise, you may damage your product.

    4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it.

      Note: Do not touch the flat white cable or translucent film inside the product.

      Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.

      Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.

    5. If you are replacing the black ink cartridge, gently shake the new black ink cartridge four or five times. Do not shake the other color ink cartridges. Then remove the cartridge from the package.

      Do not touch the areas shown here. Doing so may prevent normal operation and printing. Do not shake the cartridges after opening the packages, or ink may leak.

    6. Remove the cap from the cartridge.

      Do not remove any other labels or seals, or the ink cartridge may leak or become unusable.

    7. Insert the new cartridge into the holder and push it down until it clicks into place.

      Do not place the photo black ink cartridge (PB) into the black ink (BK) slot.

    8. After you replace all the cartridges that need replacing, lower the scanner unit.
    9. Select Completed on the LCD screen. The print head moves to its home position and the product starts charging the ink. This takes a few minutes. When you see a completion message on the screen, ink charging is finished.

      Do not turn off the product while ink is charging or you may not be able to print.

    If you remove an ink cartridge for later use, recap the ink cartridge using the cap that came with it to prevent the ink from drying out and to protect the surrounding area from getting smeared by ink. Store the ink cartridge in the same environment as the product. Do not leave the product with the ink cartridges removed for an extended period of time. Otherwise, ink remaining in the print head nozzles may dry out and you may not be able to print.

    Related concepts
    Purchase Epson Ink Cartridges and Maintenance Box
    Related references
    Ink Cartridge Safety Instructions
Published:  2-May-2019 Was this helpful? Thank you for the feedback!
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