I replaced an ink cartridge, but my product shows that the same ink is expended. What should I do?

• The cartridge may not be installed properly, it may need to be reseated.

  1. Turn on your product.
  2. Lift up the printer cover.
     
     
  3. If an ink cartridge is expended, you see a message on the LCD screen. Select How To and press the OK button. Follow the instructions on the screen to move the cartridge to the ink cartridge replacement position.
  4. Press the ink cartridge down until it clicks into place. (If a cartridge is properly seated already, you may not hear a click.) Make sure all cartridges are pushed down into place.
     
     
  5. Lower the printer cover. Ink charging begins automatically.

     Ink charging takes a few minutes. When you see a completion message on the product’s LCD screen, charging is complete.

     Caution:
     Don’t turn off the printer or raise the printer cover while the printer is charging or you’ll waste ink.