How should I load envelopes?

  • You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).

    Note: Before loading paper, make sure your product is not currently printing.

    1. Press the  help button.
    2. Select How To.
    3. Select Load Paper.
    4. Do one of the following:
      • To load Letter-sized paper, select Basic.
      • To load paper that is larger than Letter size, select Paper that exceeds the cassette length
      • To load envelopes, select Load Envelope.
      • To load photo paper, select Load Photo Paper.
    Always follow these paper loading guidelines:
    • Do not remove or insert the paper cassette during printing.
    • Load only the recommended number of sheets.
    • Load paper short edge first and printable side facedown.
    • Make sure the paper is under the tabs on the edge guides and not sticking out from the rear end of the cassette.
    • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
    • If print quality declines when printing multiple envelopes, try loading one envelope at a time.
    • Load letterhead or pre-printed paper top edge first.
    • Check the paper package for any additional loading instructions.
    • Load a single sheet of loose-leaf or other paper with holes as shown.

      Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes. Select Letterhead or Preprinted as the paper type setting.

    • When loading paper longer than the cassette, select User-Defined as the paper size setting. Make sure the end of the paper is cut perpendicularly and do not touch paper that is being fed or ejected.
    • To load paper longer than the cassette, do the following:
      1. Extend the output tray and lift it.
      2. Extend the paper tray by pressing the tab and slide the edge guides all the way out.
      3. Insert the paper printable side down and slide the edge guide until it touches the paper. Do not let the front edge of the paper extend past the triangle symbols on the end of the cassette.
      4. While holding the paper, insert the cassette until you hear a click.
      5. Lower the output tray and select User-Defined as the paper size setting.

    Note: When printing on glossy photo papers, ink drying times increase considerably (humidity, temperature, and other environmental conditions can also affect photo drying times). To avoid smearing your photos, do not touch the printed side until the ink is completely dry. Moisture and oils from your skin can also affect print quality, so avoid rubbing or scratching the surface of your photos even after they dry.

    Related references
    Paper Loading Capacity
    Double-sided Printing Capacity
    Borderless Paper Type Compatibility
    Paper Specifications
Published:  14-Oct-2022 Was this helpful? Thank you for the feedback!
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