How should I load envelopes?

  • You can load paper up to this size in the lower paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).

    Note: Do not remove or insert the paper cassette during printing.

    1. Close the output tray by selecting the Output Tray icon on the Home screen, if necessary.

    2. Open the front cover.

    3. Pull on the front cover to slide out the lower paper cassette.

    4. Slide the edge guides outward.

    5. Do one of the following:
      • Insert paper with the glossy or printable side face down.

      • Insert up to 10 envelopes, printable side down and flap edge left, as shown.

      • For legal-size paper, extend the legal-size paper guide as shown. Load paper with the glossy or printable side facedown. Do not push on paper that extends beyond the cassette.

    6. Slide the side edge guides against the paper, but not too tightly.

      Note: Make sure the paper fits under the tabs on the edge guides.

    7. Keep the cassette flat as you slide it into your product.

      Note: Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while the product is operating.

    8. Select the size and type of paper you just loaded on the product LCD screen, if prompted.
    The output tray extends automatically when you print.

    Always follow these paper loading guidelines:

    • Load only the recommended number of sheets.
    • Load paper short edge first and printable side down.
    • Make sure the paper is under the tabs on the edge guides and not sticking out from the end of the cassette.
    • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
    • If print quality declines when printing multiple envelopes, try loading one envelope at a time.
    • Check the paper package for any additional loading instructions.
    Related tasks
    Loading Paper in Cassette 1 (Upper Cassette)
    Loading Paper in the Rear Paper Feed Slot
    Selecting the Paper Settings for Each Source - Control Panel
    Related references
    Double-sided Printing Capacity
    Paper Loading Capacity
    Paper or Media Type Settings - Control Panel
Published:  20-Jan-2021 Was this helpful? Thank you for the feedback!
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