My printout has lines running through it. What should I do?

  • First make sure you are using the most current version of the printer driver, which is available on the Epson web site. Align the print head (as described in your User's Guide) making sure to save the alignment settings by turning off the power with the printer's power button. If you have already tried to align the print head and did not have any success, try turning high speed off in the printer driver settings. Also, the print head nozzles may be clogged. From the head cleaning section found in the Epson printer driver, clean the print heads by performing a head cleaning followed by printing a nozzle check pattern. A head cleaning and nozzle check pattern must be performed as a cycle. After printing a nozzle check pattern, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Perform up to 3 cycles if necessary. If you continue to experience this situation, please contact the Epson Connection for assistance.
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