My product is not functioning properly. What should I do?

• The product may stop functioning due to static electricity or other causes. If your product does not function normally (i.e. the power doesn't turn on/off or the display is distorted) you will need to reset your product.
  
  Do the following:
  Warning: Resetting your product will erase all saved labels and formatting and return your product to default settings.
  1. Press to turn the power off.
  2. Press and hold + , and press .
  3. When a message appears, press (to cancel, press any other button).
     
     The product will be reset.