My heart rate does not display on my PS-500. What should I do?

• Try the following:
  • Press the A button to turn on the heart rate monitor. A heart icon and a heart rate number will appear on the LCD. If you don't see the heart rate number, the PS-500 is in privacy mode. Press the B button to turn off privacy mode.
  • Make sure the Pulsense device is worn snugly around your wrist to collect more accurate heart rate data. This may cause a slight impression on the wrist. Adjust the band for the comfort and performance you choose. Make sure the Pulsense device does not touch your ulna bone.

    
    
    

  • Make sure you're wearing the Pulsnese device. It will display (---) when it's not on your wrist.
  • Position your arm below your heart. Do not cross your arms.
  • Certain types of light can affect the pulse sensor. If (---) is displayed on the screen, keep your body and arms still for a while. Your Pulsense device will display your heart rate again.