I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?

• Check that the ink cartridges are seated properly and reseat them, if necessary. Do the following:
  1. Press the home button or tap the printer's touch screen to open the main menu.
  2. Press the remaining ink display button. You see the Ink Levels screen.
  3. Select Open ink cover. The ink cartridge cover lock releases.

     

  4. Open the ink cartridge cover.

     

     Note: Do not try to open the ink cartridge cover until the lock is released.

  5. Make sure you push each ink cartridge into the slot until it clicks into place. (If a cartridge is properly seated already, you may not hear a click.)

     

  6. Close the ink cartridge cover.

     

     The product starts charging the ink.