Support Projectors PowerLite Series Epson PowerLite Pro G5650W

The remote control doesn't work. What should I do?

  • Check the following:
    • Point the remote control towards the receiver.
    • Make sure the projector and remote control IDs match. To operate all projectors by remote control regardless of ID settings, set the ID switch on the side of the remote control to Off.
    • The remote control's batteries may not be installed correctly or may be low on power. See Replacing Batteries.
    • Make sure you are within about 49 feet (15 meters) of the projector and within range of the projector's front or back sensor.
    • Dim the room lights and turn off any fluorescent lights. Make sure the projector is not in direct sunlight. Strong lighting, especially fluorescent lights, may affect the projector's infrared receivers. Also, turn off any nearby equipment that emits infrared energy, such as a radiant room heater. If necessary, use the Remote Receiver setting to disable the projector's front or back sensor if it continues to pick up interference.
    • Make sure the Remote Receiver setting isn't disabling both of the projector's sensors.
    • If any buttons are held for longer than 30 seconds, the remote enters sleep mode. Release any button that is held to wake the remote.
    • When the optional remote control cable is connected, the remote control light-emitting area and the projector's remote receiver are disabled. If you're not using the cable, make sure it is disconnected from both the remote control and the projector.
    • Make sure the Remote Control Type setting is correct.
Published:  10-Jan-2011 Was this helpful? Thank you for the feedback!
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