The product's light(s) indicate an error. What should I do?

• See below.

  Projector Light Status

  The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.

  
  

  

  
  

  1	Status light
  2	Lamp light
  3	Temp light
  4	Power light

  Power light	Status light	Lamp light	Temp light	Status and solution
  Blue	Blue	Off	Off	Normal operation
  Blue	Flashing blue	Off	Off	Warming up; wait for an image to appear
  				Shutting down; when the status light stops flashing, you can unplug the projector
  Off	Off	Off	Off	Standby or sleep mode
  Blue	Varies	Off	Flashing orange	Projector is too hot Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects Clean or replace the air filter Make sure the environmental temperature is not too hot
  Off	Flashing blue	Off	Orange	Projector has overheated and turned off; leave it turned off to cool down for about five minutes, then do the following: Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects Clean or replace the air filter If operating the projector at high altitude, turn on High Altitude Mode If the problem persists, unplug the projector and contact Epson for help
  Off	Flashing blue	Orange	Off	Lamp has a problem Check the Lamp Hours in the Info menu to see if the lamp is burned out. Unplug the projector, wait for the lamp to cool down, and check if it is broken or installed incorrectly; reseat or replace the lamp as necessary Clean or replace the air filter Make sure the lamp cover is closed If operating the projector at high altitude, turn on High Altitude Mode If the problem persists, unplug the projector and contact Epson for help
  Blue	Varies	Flashing orange	Off	Replace the lamp soon to avoid damage; do not continue using the projector
  Off	Flashing blue	Off	Flashing orange	A fan or sensor has a problem; turn the projector off, unplug it, and contact Epson for help
  Off	Flashing blue	Flashing orange	Flashing orange	Auto Iris or Cinema Filter error; turn the projector off, unplug it, and contact Epson for help
  Off	Flashing blue	Orange	Orange	Power error; turn the projector off, unplug it, and contact Epson for help
  Off	Flashing blue	Flashing orange	Off	Internal projector error; turn the projector off, unplug it, and contact Epson for help

  Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

  Related tasks
  Cleaning the Air Filter
  Replacing the Lamp
  Replacing the Air Filter
  Related references
  Projector Setup Settings - Extended Menu