I can't connect my product to external devices using a Bluetooth connection. What should I do?

• Try the following:

  • Make sure the product's Bluetooth feature is turned on.
  • Make sure the external device supports Bluetooth.
  • Make sure the product is close to the external device and that there are no obstacles between them.
  • Make sure the external device supports the following Bluetooth specifications:

    Standard	ver5.0
    Profiles	Bluetooth Classic (A2DP 1.3/AVRCP 1.3/HSP 1.2/HID 1.0/PAN PANU/PAN NAP/OPP 1.2.1/SPP), Bluetooth LE (SCPP/HOGP)