I can't connect my product to external device with a Bluetooth connection. What should I do?
Try the following:
- Make sure the product's Bluetooth setting is turned on.
- Make sure the external device supports Bluetooth.
- Make sure the product is close to the external device and there are no obstacles between them when trying to establish the connection.
- Make sure the external device supports the following Bluetooth Classic (A2DP 1.3/AVRCP 1.3/HSP 1.2/HID 1.0/PAN PANU/PAN NAP/OPP 1.2.1/SPP), Bluetooth LE (SCPP/HOGP).
Published: 16-Nov-2022 Was this helpful? Thank you for the feedback!