Support Projectors EX Series Epson Pro EX10000

The product's light(s) indicate an error. What should I do?

  • The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.

    Note: If the Indicators setting in the Operation menu is Off, all lights are off under normal projection conditions.



    1 Power light
    2 Status light
    3 Wireless LAN light
    4 Laser light
    5 Temp (temperature) light
    Power light Status light Laser light Temp light Status and solution
    Blue Blue Off Off Normal operation.
    Blue Flashing blue Off Off Warming up. Wait for an image to appear.
    Shutting down. (When the Status light stops flashing, you can unplug the projector.)
    Blue Off Off Off In standby, sleep mode, or monitoring.
    Flashing blue Off Off Off Preparing for monitoring or quick startup mode; all features are disabled.
    Flashing blue Varies Varies Flashing orange Projector is too hot.
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Clean or replace the air filter.
    • Make sure the environmental temperature is not too hot.
    Off Flashing blue Off Orange Projector has overheated and turned off. Leave it turned off to cool down. After about five minutes, do the following:
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Make sure the environmental temperature is not too hot.
    • Clean or replace the air filter.
    • If operating the projector at high altitude, turn on High Altitude Mode.
    • If the problem persists, unplug the projector and contact Epson for help.
    Flashing blue Varies Flashing orange Varies Laser warning. Turn the projector off, unplug it, and contact Epson for help.
    Off Flashing blue Orange Off Laser has a problem. Turn the projector off, unplug it, and contact Epson for help.
    Off Flashing blue Off Flashing orange A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help.
    Off Flashing blue Flashing orange Off Internal projector error. Turn the projector off, unplug it, and contact Epson for help.
    Varies Flashing blue Flashing orange Varies Refresh Mode is in progress.

    Wireless LAN Light Status

    The Wireless LAN light indicates the following:

    • Blue: Wireless LAN connection is available and operating normally.
    • Flashing blue (quickly): Connecting to a device.
    • Flashing blue (slowly): An error has occurred. Turn off the projector and restart it.
    • Off: Wireless LAN connection is not available. Make sure the Wireless LAN Power setting is set to On in the projector's Management menu.

    Note: If the lights display a pattern not listed in the tables above, turn the projector off, unplug it, and contact Epson for help.

    Related tasks
    Cleaning the Air Filter and Vents
    Replacing the Air Filter
    Related references
    Administration Settings - Management Menu
    Feature Settings - Operation Menu
    Where to Get Help (U.S. and Canada)
Published:  13-Jan-2021 Was this helpful? Thank you for the feedback!
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