The image appears stretched when I project from my computer. What should I do?

• Try the following:

  • Select a different image aspect ratio in the projector's Signal menu.

    Note: If you're using an HDMI source, the input signal determines the image aspect ratio. You cannot change the image aspect ratio. Try changing the output resolution of the input signal instead.

  • Check your computer's display settings, disable dual display so that your image displays through the projector only, and set the resolution within the projector's limit. (See your computer manual for details.)
  • Check the resolution assigned to your presentation files to see if they are created for a different resolution than you are projecting. (See your software help for details.)
  • To match the projector's native aspect ratio, select a resolution that has a ratio of 16:9, such as 1920 × 1080, 3840 × 2160, or 1280 × 720.
  Related references
  Input Signal Settings - Signal Menu