Vertical bands, static, or noise appear in the image. What should I do?

• If the projected image seems to contain electronic interference (noise) or static, try the following solutions:

  • Check the cables connecting your computer or video source to the projector. They should be:
    • Separated from the power cord to prevent interference
    • Securely connected at both ends
    • Not connected to an extension cable
  • Make sure you selected the correct Signal Format or EDID settings in the projector's Signal I/O menu, if available for your image source.
  • Adjust the Noise Reduction, MPEG Noise Reduction, and Deinterlacing settings in the projector's Image menu.
  • Adjust the Blanking setting in the Installation menu to hide noise or static on the edges of the projected image.
  • Adjust the HDMI IN EQ Level setting in the projector's Signal I/O menu. Change the setting to Low if you are using a short HDMI cable, or change the setting to High if you are using a longer HDMI cable.
  • Select a computer video resolution and refresh rate that are compatible with the projector.
  • If you adjusted the image shape using the projector controls, try decreasing the Sharpness setting to improve image quality.
  • If you connected an extension power cable, try projecting without it to see if it caused interference in the signal.
  • If you connected an A/V system that does not support eARC/ARC to the HDMI2 (eARC/ARC) port, the image may be distorted.
  Related tasks
  
  • Adjusting Image Sharpness
  Related reference
  
  • Input Signal Settings - Signal I/O Menu
  • Image Quality Settings - Image Menu
  • Installation Settings - Installation Menu