Service Requirements
Moverio Assist company account. Remote Expert: Google Chrome™ or Firefox browser running on Windows® or Mac® environment, headset or microphone and speaker and Internet connectivity. Field Personnel: Moverio BT-300 or BT-350 glasses with active subscription plan, 3.5mm wired headset or Bluetooth headset with built-in mic and Internet connectivity.
Work Smarter, Hands Free
Enable field personnel to consult with remote experts in a hands-free, see-what-I-see experience.
Real-time Communication
Communicate by voice or messaging.
Live Video Feed
Work smarter with real-time inspection and instruction.
Sharing Functionality
Share documents, photos or video links.
Remote assistance, whenever and wherever needed*.
Remote Repair and Support
By “seeing what the field technician sees” in real-time, remote experts can provide the appropriate audio or text instructions, PDF service manuals or tutorial video links to help expedite repairs.
Real-time Inspections
Remote inspectors can see what the on-site team sees before signing off on quality control audits, approving repairs completed or suggesting corrective action.
Improved Bids and Quotes
Bid teams can leverage Moverio Assist to remotely walk through a job site with local account teams prior to issuing a quote.
Real-time Progress Reviews
Hands-free video streaming from Moverio glasses to off-site engineers or architects enables on-site personnel to take notes or make real-time corrections during a progress review.
Complete Tasks Faster
Collaborate in real time with remote experts to complete difficult tasks faster and with fewer mistakes.
Increase Productivity
Utilize your “expert” resources to provide instruction in the field without the need for costly and time-consuming travel.
Reduce Costs
Reduce re-work and travel costs and increase customer satisfaction by getting the job done right the first time.
A self-service, turnkey solution
- No complex on-boarding; get started in 5 minutes
- Create Account
- Configure Glasses
- Make Call
- End-to-end hardware and software solution, backed by Epson
Pay-as-you-go simplicity**
- Affordable — starts at $39.99/mo. per glasses
- Unlimited users
- Monthly subscription on convenient autopay
Moverio Assist is compatible with these Moverio products.
Moverio BT-350 ANSI
- Android™ OS-powered controller
- 720p HD (Si-OLED) display
- Wi-Fi® ready
- Built-in front facing camera
- 3.5mm audio jack for wired headsets
- Bluetooth to support wireless headsets
- Adjustable hinged temple arms enable easy fit over a range of head sizes
- Designed to fit over prescription glasses
- ANSI Z87.1 safety shield
- Carrying case included
Moverio BT-300
- Android OS-powered controller
- 720p HD (Si-OLED) display
- Wi-Fi ready
- Built-in front facing camera
- 3.5mm audio jack for wired headsets
- Bluetooth to support wireless headsets
- Designed to fit over prescription glasses
- Carrying case included
Moverio Assist — An affordable, easy-to-use, "see-what-I-see" remote assistance solution optimized for Epson Moverio Smart Glasses.
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* See service requirements
** See Terms of Service
EPSON and Moverio are registered trademarks and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Mac is a trademark of Apple Inc., registered in the U.S. and other countries. Android and Google Chrome are trademarks of Google LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Wi-Fi is a registered trademark of Wi-Fi Alliance®. All other product and brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks. Copyright 2019 Epson America, Inc.