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Support
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- Top FAQs
- 3D Projection
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I replace the lamp?
- The product indicates an error. What should I do?
- When and how should I clean or replace the air filter?
- Can my product do rear projection?
- How do I get a replacement lamp for my product?
- Which 3D glasses can I use with my Epson RF 3D projector?
- When should I replace the projection lamp?
- I see the message No Signal. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- There is no sound. What should I do?
- Can I connect my product to a network?
- How do I adjust my product settings for rear and/or ceiling placement?
- Nothing projects on the screen. What should I do?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- How do I connect my image source to my product?
- Can I remove the wireless module and attach other USB devices to this USB port?
- What type of equipment can I connect to my product?
- Can my product do rear projection?
- I am unable to connect my Mac to my product. What should I do?
- I am having trouble projecting through a USB connection. What should I do?
- How do I connect a USB device or camera to my product?
- Can I display on the screen and a computer monitor simultaneously?
- Part of my image is blurred or out of focus. What should I do?
- How can I improve the image quality?
- I see static or noise in the image. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- How soon should I see an image after I press the power button?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image is not rectangular. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- The image on my screen appears red, pink, or magenta. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- How do I select the image source?
- 3D content does not display or does not display correctly. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How can I adjust the colors?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I clean my product case?
- When and how should I clean the lens?
- When and how should I clean or replace the air filter?
- How do I get a replacement lamp for my product?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I replace the lamp?
- When should I replace the projection lamp?
- How do I charge the Epson RF 3D Active Shutter Glasses?
- How do I reset the lamp timer to zero?
- How do I clean the 3D glasses?
- How should I transport my product?
- What is my product's native resolution?
- What are the different Color Modes used for?
- Does my product offer network monitoring and control capabilities?
- Can I connect my product to external speakers?
- Can I change my product's network name?
- What accessories are available for my product?
- Is there a recommended sequence of turning on my product and peripherals?
- The product won't go into sleep mode. What should I do?
This document contains quick setup instructions for this product, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains information about using EasyMP Network Projection and how to install the software.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
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If you are unable to find an answer on our web site, you can email your question to Epson Support.
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